Privacy Policy

How Safa Builders collects, uses, and protects your personal information.

Last Updated: January 2026

1. Introduction

Safa Builders ("we," "our," or "us") operates the website safabuilders.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate and construction services in Rawalpindi and Islamabad, Pakistan.

Please read this Privacy Policy carefully. By using our Service, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide Directly

  • Contact Information: Name, phone number, email address when you submit our contact form or request a consultation.
  • Property Enquiry Details: Your property preferences, budget range, preferred location (DHA, Bahria Town, Zaraj Housing Society), and purchase/rental timeline.
  • Communication Records: Messages, emails, and call records when you contact our sales team.

Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, navigation patterns, browser type, device type, and IP address.
  • Cookies: Small data files stored on your device to improve website functionality and user experience (see Section 6).
  • Referral Source: How you found our website (search engine, social media, direct visit).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your property enquiries and consultation requests within 24 hours.
  • To provide accurate property listings, pricing, and investment advice relevant to DHA, Bahria Town, and Zaraj Housing Society.
  • To send you newsletters, market updates, and property alerts (only with your explicit consent).
  • To improve our website functionality, content, and user experience.
  • To process property transactions and maintain legal records as required by Pakistani law.
  • To comply with applicable laws and regulations in Pakistan.
  • To detect and prevent fraud, unauthorised access, and other illegal activities.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted through our website.
  • Secure server infrastructure with access controls.
  • Regular security audits and vulnerability assessments.
  • Staff training on data protection best practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., email service providers, CRM platforms), subject to confidentiality agreements.
  • Legal Requirements: When required by Pakistani law, court order, or government authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly (login sessions, preferences).
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing Cookies: Used to track visitors and display relevant property advertisements.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, including DHA official portals, Bahria Town websites, and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate personal data.
  • Request deletion of your personal data (subject to legal obligations).
  • Withdraw consent for marketing communications at any time by contacting us or clicking "unsubscribe" in our emails.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations in Pakistan. Contact form submissions are retained for up to 3 years. Property transaction records are retained for the legally required period under Pakistani law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email to registered users. The "Last Updated" date at the top of this page reflects the most recent revision.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

We will respond to privacy-related requests within 14 business days.